Frequently Asked Questions
Is shipping free?
Yes! We offer free standard shipping across Australia and New Zealand on every order, with no minimum spend. No hidden fees, no surprises at checkout.
How do I know I'm picking the right size?
Each product page includes a sizing chart to help you find your best fit. We recommend comparing the measurements with a similar piece you already own.
If you're between two sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our customer support team is happy to help.
What are the delivery times?
Once your order and payment are received, we place it with our factory. Factory processing normally takes 1–3 business days, followed by a quality check. After your order ships, estimated delivery is 5–8 days to Australia and New Zealand.
How do I track my order?
Once your order has shipped, you'll receive tracking information by email when available. Please allow up to 6 days for tracking to appear or update. You can also visit our Track Order page.
I have an issue with my order. How can I contact you?
If you're experiencing an issue with your order or have any questions, you can reach us by email at support@wunimo.com.